• 1-664-491-3666
  • 1-664-392-3666
  • info@spccu.ms
  • Brades, Montserrat
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Online Banking

Enrollment Clarification

When you enter the enrollment portal, the form will ask for the last six numbers of your National ID, please note that the National ID is the last six digits of your SPCCU account number.

You may also view our online banking and privacy policy by clicking here.

Before Enrolling
Click Here

Member Satisfaction Survey

Help us improve your experience.

Tell us what we're doing well and where we can do better. Your feedback will help shape how we serve our members and the Montserrat community.

About 10–14 minutes
Two SPCCU members standing outside their home
“Your Financial Partner For Life” St. Patrick's Co-operative Credit Union
Q1What is your age group?*

Please answer this question.

Q2How do you describe your gender?*

Please answer this question.

Q3How long have you been a member of the Credit Union?*

Please answer this question.

Q4What is your employment status?*

Please answer this question.

Q5Overall, how satisfied are you with St. Patrick's Co-operative Credit Union?*

Please answer this question.

Q6How satisfied are you with our loan services?*

Please answer this question.

Q7How satisfied are you with how we handle phone calls?*

Please answer this question.

Q8How satisfied are you with teller services and staff interaction?*

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Q9How satisfied are you with waiting times when visiting or contacting us?*

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Q10How satisfied are you with the ease of opening an account?*

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Q11How satisfied are you with our loan processing times?*

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Q12How satisfied are you with how complaints or concerns are resolved?*

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Q13How satisfied are you with our communication and engagement with members?*

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Q14How satisfied are you with our technology (online banking, mobile services)?*

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Q15How convenient is it to do business with us?*

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Q16Which services would you like us to add? Please rank your choices in order of preference.

Choose 1 for your highest priority, 2 for your second, and so on. Rank as many or as few as you wish.

ServicePriority
ATM Services
Debit Card Services
Cheque Cashing
Money Transfers / Remittances

Please answer this question.

Q17Which savings products would you like us to offer?

Select all that apply.

Please answer this question.

Q18Would you recommend St. Patrick's Co-operative Credit Union to others?*

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Q19What does the Credit Union do well?*

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Q20What could the Credit Union improve?*

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Q21Why would, or would not, you recommend the Credit Union to others?*

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Questions marked * are required.